ABOUT Amy L. Sheinberg, Ph.D.

I am not a member of any HMO/PPO insurance plan. Many insurance policies provide out-of-network benefits that reimburse to varying degrees. You are free to file for these benefits independently. My office will happily provide the necessary documents for you to file.

Payment is due on the day of service. Forms of payment include cash, credit cards (Amex, Discover, Mastercard, and Visa), and checks.

I return phone calls received within business hours the same day, and I am personally available for emergencies 24 hours a day. If there is a life-threatening emergency, please call 911 or go to your nearest emergency room. I strive to have flexible office hours to facilitate your ongoing treatment and to provide availability for urgent sessions as needed.

No information from your treatment will be discussed with any third party unless it is deemed relevant to share with another doctor or party regarding your treatment plan. See Notice of Privacy Practice/HIPAA for more information.

I will be happy to respond to your query, within reason, but to do so via email or text, you must provide your consent, recognizing that email is not a secure form of communication. Please see The Consent for Email/Text Communication for more information.

I am interested in getting to know each patient individually to understand their complaints and how these problems currently affect their lives. Once this process is accomplished, a treatment plan will be recommended.

The length of treatment is highly variable. It depends upon the nature of the presenting problems and the patient's goals for treatment. We can discuss this during your initial visits as we designate a treatment plan.

Since I only schedule one person per appointment time, that time slot is effectively sold once an appointment is made. If a non-standing appointment is missed or canceled with less than 48 hours' notice (or by noon on Friday if the appointment is on Monday or Tuesday), the patient will be billed according to the practitioner’s fee schedule. Holidays are not considered business days. Insurance may not be billed for these late cancellations or no-shows. Standing appointments are reserved. Unless you and I make another arrangement, missed standing appointment billings are generally billed. Not paying for the reserved time results in a loss to me, mainly due to the limited time in a day. Investing in keeping appointments is not only financial but also directly translates into achieving treatment goals.